At JMAgov we provide a full range of data center support services including:
- Operations Management
- Hosting Services
- Infrastructure Services
- Data Architecture, Design, and Storage Services
- Business Continuity Planning Services
- 24x7x365 Tier 1 and Tier 2 Service Desk Support
We have experience supporting enterprise data centers that support over 100,000 users and millions of end users across multiple federal agencies. With our well-versed technicians, who troubleshoot, resolve and track issues, most issues are resolved in a matter of minutes.
Our support also includes planning; analysis; network design support; troubleshooting; resolution and maintenance for operating systems and user settings; email configuration; PDA email and calendar synchronization; troubleshooting and repair of printer hardware problems. We also provide risk management and emerging technology assessments.
The systems and applications supported by JMAgov are national in scope, mission critical and essential for the operations of the United States government.